The transition to cloud solutions is usually associated with smooth operations and enhanced cooperation. But when it comes to migration to Google Apps, conflicting accounts have been a common occurrence among users- a problem that can bring down at least the operations unless addressed appropriately.
Making Sense of Contradictory Testimonies
A conflicting account normally arises when a user has an email address on one of the domains that Google Apps has and in the new domain. This brings duplication, confusion and possible problems of access.
Challenges Faced
Check out the following concerns that you may encounter:
Connection Problems
Users can have problems with gaining access to data.
Data Duplication
The user can have conflicting accounts and this can result in duplicate files or documents.
Collaboration Barriers
Teams might not be in a position to share resources freely.
Resolution Best Practices
Here’s the best things that you can do:
Communicate Early
Educate users of the change and possible conflicts.
Reconcile Accounts
Combine or change the names of duplicate accounts and rename them.
Migration
Small-scale implementation is to be piloted to assure smooth large-scale implementation.
Lessons of Future Migrations
The Google Apps migration demonstrates the significance of planning and training the users. Although there are indisputable advantages of the cloud, its implementation should be based on clear policies and IT management to avoid unnecessary failures.