Say hello to Google Wave

Friday, 31 July 2009 | Jason Slater | 3 Comments

Here it is – the dev preview of Google Wave. The panes available at the moment include the navigation pane (top left) which currently lets you search and organise waves, contacts (bottom left), search column (second column) and the content … Read More

Dealing With Exchange #550 5.6.0 STOREDRV Error

Thursday, 11 June 2009 | Jason Slater | One Comment

An Outlook 2007 user has reported the following error message when trying to forward an email to another internal user. The mail server is Exchange Server 2007.

Delivery has failed to these recipients or distribution lists:

The e-mail system had a problem processing this message. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

Some diagnostic information accompanied this message:

Diagnostic information for administrators:

Generating server: mailserver.domain.com

#550 5.6.0 STOREDRV.Submit: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionPropsDontMatch:16.18969:48000000, 17.27161:0000000022260000000000000000000000000000, 255.23226:00000000, 255.27962:22000000, 255.27962:09000000, 255.27962:08000000, 255.31418:0A000000, 4.18457:19050000, 0.21761:00000000, 4.29953:19050000". ##

The Exchange 2007 troubleshooting assistant yielded no answers as to the problem nor is there any reference in the Exchange Server event logs.

After some investigation it seems this particular problem is isolated to the particular email the user is attempted to forward – it has one attachment. Forwarding the email without the attachment works and saving the attachment from the original mail to a local drive then reattaching it to a new mail also works.

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Dealing With Disappearing “Unread Mail” Folder In Outlook 2007

Friday, 17 April 2009 | Jason Slater | 14 Comments

Disappearing “Unread Mail” folder in Microsoft Outlook 2007

When using Microsoft Outlook 2007 you may find your “unread mail” folder mysteriously disappears from time to time – fortunately there is a quick way to get it back.

In … Read More

Email Archiving Solutions

Wednesday, 18 June 2008 | Jason Slater | 4 Comments

Email Archiving Solutions Introduction

There are a number of reasons why email should be archived, including legal, business and practical reasons. In particular, forensic electronic mail archive compliance is playing an increasing part in the archiving requirements for electronic email.

… Read More

Managing incoming electronic mail

Friday, 30 March 2007 | Jason Slater | One Comment

Managing incoming email can be a real source of frustration. Every morning there are hundreds upon hundreds of quarantined emails to wade through manually, just in case one is a false positive. A false positive is an email that is … Read More